In 100-200 words, address one of the two following options. Make sure to begin your post by identifying whether you are addressing Option 1 or Option 2.
1. Describe a business or work situation in which you were involved when the five strategies of active listening were used effectively to improve the situation. Identify at least 3 of the strategies used and how they improved the situation or outcome.
2. Describe a business or work situation in which you were involved when active listening strategies were not part of the conversation. Identify at least 3 of the strategies that could have been used to improve the situation or outcome.
Post a link to a resume that you think is the best or worst example of a resume you’ve seen as you’ve studied examples on the Internet. Include the words Best Resume or Worst Resume in the subject line of your posting.
Explain briefly (100-150 words) what YOU think makes the example you chose the best or worst.
Think of a persuasive message (or a commercial) that did not convince you to act. Could a different message have convinced you?
Briefly describe the message (50 words or less) then explain why or why not it did not persuade you to act (100-200 words).