discussion question and case study in full apa format 2

Note: Discussion questions and Paper are independent tasks. Please provide them in separate documents.

1. Discussion Questions:

Answer the below discussion questions each in 1 full page and list out references.

a. Describe various ways that knowledge management systems could help firms with sales and marketing or with manufacturing and production.

b. As a manager or user of information systems, what would you need to know to participate in the design and use of a DSS or an ESS? Why?

2. Case Study in full APA format:

Read “GE Bets on the Internet of Things and Big Data Analytics” (see attached file)
Answer the questions

Please use this strategy when you analyze a case:

Identify and write the main issues found discussed in the case (who, what, how, where and when (the critical facts in a case).
List all indicators (including stated “problems”) that something is not as expected or as desired.
Briefly analyze the issue with theories found in your textbook or other academic materials. Decide which ideas, models, and theories seem useful. Apply these conceptual tools to the situation. As new information is revealed, cycle back to sub steps a and b.
Identify the areas that need improvement (use theories from your textbook)
- Specify and prioritize the criteria used to choose action alternatives.
- Discover or invent feasible action alternatives.
- Examine the probable consequences of action alternatives.
- Select a course of action.
- Design and implementation plan/schedule.
- Create a plan for assessing the action to be implemented.
Conclusion (every paper should end with a strong conclusion or summary)

Paper Writing Requirements: