week6 discussion forum influencing

Please discuss how Simon Cooper (SBL text) exhibits the influencing theme. Compare examples from the TLC text on enlisting others and searching for opportunities. How do these leaders use influence and is it effective? You can also provide personal examples to support your opinion. How did he influence employee engagement to ensure they understand they are in the “business of trying to win the hearts and minds” of each guest?

SBL LINK: https://lindenwood0-my.sharepoint.com/:b:/g/person…

TLC LINK: https://lindenwood0-my.sharepoint.com/:b:/g/person…

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