While working in your office, you get an urgent email from the Max, the director of another department. Max claims that your work activity created a problem resulting in delays with his subordinates processing an important project, and he needs a solution to the problem as soon as possible. Upon further investigation, you discover there are some sub-assembly components needed that are not available for use. You have a couple of options that may help to mitigate the problem: contact the inventory control manager to locate a similar item for use or attempt to communicate with the supplier and have something similar sent to the plant.
Communicate a solid response to Max while collaborating with your department’s director.
Compare in 175 to 350 words communication tools that could be used to create a response. Explain which method of communication you prefer and why you chose this method.
- Face-to-face interaction
- Phone calls
Draft a 175- to 350-word email to send to the director (Max).
Ensure you include:
- Your summary of his claim
- The information that you gathered about the problem
- Potential resolutions to the problem
- Your recommended solution to the problem
Use professional language to communicate your response.