process improvement proposal

Generate recommendations for process improvement and organizational fitness for a selected organization in the form of a 6– 8-page proposal that is targeted for its management team.

Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in a sequence.


Health care leaders function within a complex, high-risk environment where errors can lead to injury and death. The goal of any health care leader is to assess and manage risk, while concurrently promoting a culture of patient safety.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Conduct an environmental assessment to identify quality- and risk-management priorities for a health care organization.
    • Analyze existing organizational structures, mission, and vision.
  • Competency 3: Analyze the process and outcomes of a care quality- or risk-management issue.
    • Provide macro-level discussion on finances, internal processes, learning and growth, and also customer satisfaction.
  • Competency 4: Analyze applicable legal and ethical institution-based values as they relate to quality assessment.
    • Convey the organization’s values through an ethical, organizational, and directional strategy to impact the needed changes for quality improvement.
    • Recommend evidence-based and best practices for monitoring and improving discussion.
  • Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for professionals in health care administration.
    • Communicate information and ideas accurately, including reference citations and correct grammar.
Competency Map

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