Respond to two of your colleagues in one or more of the following ways:
- Based on what your colleague observed from the WestJet case, explore ways that your organization might assess its information technology capabilities. What lessons did the case provide that help an organization make a better assessment?
- Expand upon your colleague’s observations by positing additional problems that a business manager might encounter if a similar assessment were done for their organization.
- Offer your colleague alternative perspectives, if in fact you drew different conclusions from the case.
- Describe the IT governance model used in your organization, and explain why it is important to the organization’s ability to achieve its strategic goals.
Please be specific, and use citations and references as appropriate and necessary.